Shipping Policy for Azania Pharmacy (South Africa) with The Courier Guy
At Azania Pharmacy, we strive to provide reliable and efficient shipping services through our partnership with The Courier Guy, delivering your orders across South Africa.
Order Processing:
Orders are typically processed within 1 business days of payment confirmation.
You will receive a confirmation email with order details once your package is dispatched.
Shipping Methods and Times:
We offer standard shipping through The Courier Guy with estimated delivery times of 2 days within major cities and 4 days for outlying areas.
Expedited shipping options may be available for faster delivery, subject to additional fees.
Shipping Costs:
Shipping costs are calculated based on the weight, size, and destination of your order. The shipping fee will be displayed at checkout before you confirm your purchase.
Tracking Your Order:
Upon shipment, you will receive a tracking number via email, allowing you to track the status of your package on The Courier Guy’s website.
Delivery Address:
Please ensure the accuracy of your shipping address during checkout. Azania Pharmacy is not liable for orders delivered to incorrect addresses provided by the customer.
Delivery Attempts and Collection:
The Courier Guy typically attempts delivery to the specified address. If unsuccessful, they may attempt delivery on subsequent days or hold the package at a local collection point for a specified period.
It is the customer’s responsibility to collect the package within the designated timeframe if delivery attempts are unsuccessful. Failure to collect may result in the package being returned to us, and additional shipping charges may apply for re-delivery.
Damaged or Missing Items:
In the event of damaged or missing items upon delivery, please contact us immediately. We will work with The Courier Guy to resolve the issue and ensure a satisfactory resolution.
Contact Information: For inquiries or assistance regarding shipping, please contact our customer service team at info@azaniapharmacy.co.za OR here.
Policy Updates: We reserve the right to update our Shipping Policy to reflect changes in our practices or legal requirements. Any updates will be posted on our website.
By placing an order with Azania Pharmacy, you agree to comply with our Shipping Policy.
